Returns & Exchanges
At Venneir, we want you to be completely satisfied with your beauty experience. If a product doesn't meet your expectations, you can return or exchange it within 30 days of purchase provided it is in its original, unused condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all safety seals are intact to qualify for a full refund.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated courier service and keep your tracking number; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing